How to register your Account
Please contact our Lease Department to register your account.
How to access the Tenant Portal
Access the Tenant Portal - https://tenantsportal.robinsonsland.com/
1. Enter Username and Password.
3. Click Log in
User account will be temporarily locked after 3rd unsuccessful tries. To unlock account, use the unlocking link sent to the account's registered email address.
For Forgotten Password, user has to click on the Forgot Password link in the Login Page, and provide username
Terminated Account will not be able to login to the Tenant Portal after the specified Validity Date.
How to use the Tenant Portal to View Billing Statement
1. Login in to the Tenant Portal.
2. There are two ways to view the biiling statement:
How to view Transaction History
1. Login in to the Tenant Portal
2. There are two ways to view the transaction history
Lion and Dragon Dance at Cybergate Cebu Jan 21 at 2pm
Jan 20, 2023
PAPERLESS BILLING IMPLEMENTATION
Mar 16, 2022
Posted: Jan 20, 2023
To our Valued Tenant - Partners,
Greetings from Robinsons Cybergate Cebu and Robinsons Fuente!
Please be informed that there will be a Lion and Dragon Dance Show at the Mall in celebration for the upcoming Chinese New Year! tomorrow January 21 Saturday at 2pm.
Please show your support by preparing your red envelopes (Lucky Money).
Happy Chinese New Year!
Posted: Mar 16, 2022
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All personal information collected from our guests are processed in adherence to the general principles of transparency, legitimate purpose and proportionality.
PERSONAL INFORMATION TO BE COLLECTED:
We may collect your personal information when:
The personal information we collect may include but is not limited to the following:
USE AND DISCLOSURE OF PERSONAL INFORMATION:
Robinsons Malls collect, process, use, store and disclose your personal information for the following purposes:
RETENTION AND DISPOSAL OF YOUR PERSONAL INFORMATION:
We will only retain your personal information for as long as necessary to fulfill the purpose(s) for which it was collected or to comply with legal, regulatory and internal requirements. Thereafter, your personal information shall be disposed or discarded in a secure manner that would prevent further processing, unauthorized access or disclosure to any other party or the public.
ACCESSING AND UPDATING YOUR PERSONAL INFORMATION:
Accessing your Personal Information
You may get in touch with us and request your personal information stored in our database. The provision of such information will require submission of appropriate proof of your identity.
Updating your Personal Information
Robinsons Malls shall make all reasonable efforts to ensure that your personal information in our database is accurate and updated. Should you want to access, correct, delete or update your personal data, you may send your request to firstname.lastname@example.org or get in touch with our customer support representatives.
As part of our security measures, we will contact you and conduct the necessary verification procedures to process your request. Once verified, we will proceed with the requested change/s or modification/s then notify you that your request has been completed.
Withdrawal of Consent
If you decide to withdraw your consent for any or all purposes set out in this policy, you may send your detailed request to email@example.com. Depending on the nature of your withdrawal of consent, Robinsons Malls may no longer be able to continue to provide you with our products and services.
PROTECTING YOUR INFORMATION:
Protecting Information Submitted Online
Robinsons Malls will only collect or use personal data from anyone age 18 years old and above. If you are seventeen (17) years old and below, you should secure the consent of your parents and legal guardians.
THIRD PARTY WEBSITES:
COOKIES AND SIMILAR TECHNOLOGIES:
Data generated is not shared randomly with any other party but only to those that Robinsons Malls deems it necessary at its sole discretion in order to benefit you and improve your shopping or browsing experience. For you to fully enjoy your visit and browsing experience, only non-identifiable web traffic data are collected and analyzed, including:
Use the options in your web browser if you do not wish to receive (a) cookie(s) or if you wish to set your browser to notify when you receive (a) cookie(s). Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this website/mobile application.
Most mobile devices provide users with the ability to disable permissions (e.g., location services). Most likely, these controls are located in the device’s settings menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer.
Robinsons Malls may update this Private Policy to apply changes due to new laws and regulations affecting the Data Privacy Act or amendments thereto, changes in our business operations and environment. Any updates or changes will be posted on our official website.
HOW TO CONTACT US:
Data Protection Office
Telephone: (632) 397-1888 local 31185
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